Before doing so, we advise you to contact your internet provider or your VPN’s customer support and ask them to help fix the issue. Check each of the network boxes on the following screen, and you’re done!Ĭhanging your ports can cause all sorts of problems.Click Next and then Allow the connection.Add the above port numbers to TCP (port 443 or 1194) or UDP (port 1194).Under “Rule Type,” select Port and click Next.From the “Action” menu, select New Rule.Once there, select Advanced Settings and then Inbound Rules.Open your Windows Start menu and search for “ Firewall & network protection.”.Here’s how you can configure that on Windows: VPNs usually work with port 1194 TCP/UDP and port 443 TCP. Each port is assigned to a certain type of traffic, so emails go through one port while web pages go through another. Ports are virtual locations where information is sent. If none of those steps work, here are the solutions we recommend: Change your VPN ports It can also be something as simple as your internet not being properly connected.įirst, go through our troubleshooting recommendations above. Problem 1: My Internet Connection Doesn’t Work With a VPNĬan’t connect to the internet while your VPN is running? There are many factors that can cause this, including using outdated VPN software, misconfigured VPN settings, and your device firewall blocking the VPN service provider. If your VPN issues persist after taking the steps above, check the specific sections relevant to your problem below. If you’re not sure what setting to change, restore the VPN to its default settings. This will ensure that your firewall isn’t blocking the VPN. Open your firewall settings, add the VPN app to its list of allowed apps, and try again. Add your VPN to your Firewall whitelist. If not, visit your VPN’s website and download the VPN app from the homepage. Your VPN client should have an option to download and install an update. Old software may be riddled with vulnerabilities and glitches. Try connecting to a different server and see if the problem persists. Your current VPN server may be having some issues. If both of these steps fail, try resetting your router. Next, disconnect and reconnect to your Wi-Fi network. Double-check if your device is connected to your Wi-Fi. If your VPN is malfunctioning, try performing the following: There are some steps you can take to try and solve the problems outlined above. Quick Solutions: How to Troubleshoot Your VPN How do you troubleshoot your VPN in these scenarios? Below, we delve into the causes and solutions for each of these issues. Inability to access Netflix and other streaming services.From our experience, here are the issues VPN users are likely to encounter: However, like any other software, VPNs can occasionally present with errors. This feature lets you unblock major streaming services like Netflix, Hulu, Amazon Prime, Disney+, and more. Virtual private networks are useful for their ability to hide your IP address and grant you a new one from virtually any country in the world. Grab Our Exclusive NordVPN Deal: 68% Off + 2 Months Free The Most Common Problems With VPNs
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